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My videos keep cutting out

Yikes! Try updating your browser to the latest version, then clear your cache (instructions here) and restart your computer. While your internet connection may be speedy, your network can experience random cut outs, which will interfere with viewing some content and certain media players. You may want to try switching browsers (Chrome and Firefox are my team’s top picks). We hope this does the trick! If it is in fact a connection issue, there’s not much we can do to fix it. If I were in your shoes, I’d get on a call to my provider, pronto!